Spa Manager - DermaSpa

Email through www.getspajobs.com
Location: Denver
Full time position

Medical Spa Manager

COMPANY DESCRIPTION
DermaSpa is the #1 Medical Spa in Denver for more than 30 years.
Dr Asarch and his exceptional team of skin care professionals at the Asarch Center for Dermatology and Laser and DermaSpa continue to set the standards for medical, cosmetic and surgical dermatology. Our focus is to create individualized skin health treatment plans with life-long results for our patients in a comfortable, relaxing environment. We are dedicated to ethical medical care and state of the art technology, assuring our patients achieve results safely, comfortably and confidentially.

JOB DESCRIPTION
Spa Manager
We are looking for an experienced spa manager to oversee the daily operation of our DermaSpa.
Responsibilities will include:
 Manage daily spa operations to ensure a smooth flow of business
 Ensure patients with the highest level of care and service to increase sales and rebooking
 Maintain a level of excellence by ongoing training, managing and motivating spa providers
 Marketing the spa so that it continues to be successful. This includes writing press releases, contacting media and retaining patients with personal phone calls and notes.
 Direct retail and product sales in the spa
 Set up new accounts and manage them outside the spa
 Always evaluating and developing new spa procedures
 Managing the written spa materials.
 Managing computer software:
 Tracking gift certificates, gift cards, and their balances
 Incentivizing patients
 Inventory management
 Reconcile invoices and credits
 Communication with clients
 Evaluations of the spa by guests
 Send thank yous to referral sources (patients, doctors, etc.
QUALIFICATIONS
Experience in skin care and spa management
3-5 years of managing, hiring and training spa staff
Previous experience with spa management and inventory tracking software required.
Excellent organizational skills
Good technical and computer skills
Excellent writing, speaking and communication skills
Accepts the philosophy of the highest level of service
Experience in sales and marketing both internal and external.

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