Customer Support Specialist
MyChelle Dermaceuticals 2 reviews - Louisville, CO

The Customer Support Specialist is responsible for providing legendary service to all internal and external customers using in-depth knowledge of products and company processes as well as communicating effectively with team members throughout the organization. * Provide product recommendation to consumers via phone, email and Live Chat * Processes customer orders/changes/returns according to established department policies and procedures * Provides timely and accurate information to incoming customer order status and product knowledge requests * Work closely with Finance and Operations departments to resolve customer concerns or disputes * Partners with the sales team to meet and exceed customer’s service expectations  Requirements : *High level of reliability and responsiveness *Strong communication skills both written and verbal *Contagious positive outlook with a can-do attitude *Collaborative team player willing to take direction and have initiative to complete tasks *Highly organized and ability to multi-task *Self motivated, quick learner with a love for troubleshooting *Proficiency with Microsoft Word, Excel and PowerPoint *NetSuite experience a plus *Esthetician license a plus 5 days ago - save job  - original job » Apply Now Please review all application instructions before applying to MyChelle Dermaceuticals. Apply with Indeed