Customer Support Specialist
MyChelle Dermaceuticals - Louisville, CO

The Customer Support Specialist is responsible for providing legendary service to all internal and external customers using in-depth knowledge of products and company processes as well as communicating effectively with team members throughout the organization. Provide product recommendation to consumers via phone, email and Live Chat Processes customer orders/changes/returns according to established department policies and procedures Provides timely and accurate information to incoming customer order status and product knowledge requests Work closely with Finance and Operations departments to resolve customer concerns or disputes Partners with the sales team to meet and exceed customer’s service expectations Requirements High level of reliability and responsiveness Strong communication skills both written and verbal Contagious positive outlook with a can-do attitude Collaborative team player willing to take direction and have initiative to complete tasks Highly organized and ability to multi-task Self-motivated, quick learner with a love for troubleshooting Proficiency with Microsoft Word, Excel and PowerPoint NetSuite experience a plus Esthetician license a plus Job Type: Full-time Required experience: Customer Service: 3 years Consumer Packaged Goods: 1 year Required license or certification: Esthetician preferred 1 day ago - save job » Apply Now Please review all application instructions before applying to MyChelle Dermaceuticals. Apply Now