Spa Receptionist
Location:	Devil's Thumb Ranch
Job Code:	67
# of Openings:	1
Description
We are currently seeking a part-time, year-round Spa Receptionists to join our Team at Ranch Creek Spa. Principal Purpose of Job: The Spa Receptionist is responsible for consistently delivering results that contribute to the mission and overall success of Devil’s Thumb Ranch. The Spa Receptionist is responsible for greeting clients, booking treatments and making a seamless transition from clients’ check in to check out. Essential Duties and Responsibilities:  Maintain a professional standard at all times. Uniforms and name tags must be worn. Promote sales of retail products Promote sales of spa services Greet clients upon arrival Schedule appointments using spa software Notify therapists of appointments Answer phones and transfer appropriately Follow housekeeping procedures for public areas Knowledgeable of all services provided, ability to make suggestions to clients Knowledge of which treatments therapists/estheticians are able to provide Knowledge of treatment rooms and services available in each room Close sales (including services and retail purchases) through POS Ability to take over the phone orders Restock supplies in waiting areas and changing rooms Remove dirty linens from changing rooms and restock Prepare lockers for guests; including removal of dirty sandals and robes, and replacing with clean robes and sandals Responsible for washing dirty dishes, sandals and facial cloths Adhere to safety practices and policies Participate in monthly spa meetings, spa training and team building exercises Knowledgeable of Ranch wide operation, able to answer questions and make suggestions regarding the property and the county Extensive knowledge of retail products Report to Spa Supervisor and Spa Director for daily projects Adhere to Secret Shopper Guidelines Flexible schedule, available nights, weekends and Holidays Other Duties: The employee is not limited to the above responsibilities and may be required to perform other duties through out the property.  Personal Attributes: Friendly, personable, ability to multi-task, a good communicator (verbal and written)  Physical Demands: The employee must be able to sit or stand for 8 hours. Ability to lift 25 lbs.  Education/Experience: Customer service experience required Computer experience necessary  Special Skills/Equipment: Must be able to use all equipment and tools necessary to provide services. Wage:  $10-$12 DOE
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