As part of Life Time – the Healthy Way of Life Company, LifeSpa loves creative, self-motivated people who are passionate about what they do. We believe in education, inspiration and a healthy lifestyle. We believe in nurturing your skills and confidence so you can offer best-in-class customer service while building or expanding your clientele. We work as a team, giving you the tools, products, education, and support you need to make the most of your career while living a healthy, beautiful life.
Duties & Responsibilities
• Greets guests in a timely and friendly fashion and ensures guests are comfortable throughout their LifeSpa experience
• Demonstrates exceptional customer service to exceed guest expectations
• Provides skin care services, including facials, body treatments, hair removal and make-up application
• Educates guests in recommended retail products to continue homecare
• Consistently increases guest retention by building relationships and pre-booking
• Drives service and retail awareness through LifeSpa designed promotions and events
• Proactively develops new clientele while building current guests relationships
• Participates in promoting self to build business with club interaction and referral program to educate members about hair benefits and to build clientele
• Responsible for living the Life Time Mission, Vision and Core Values
• LifeSpa offers a selection of product lines for their guests (varies by location):
o Hair: Wella Color, Aveda, Moroccan Oil, Bumble & Bumble, Kerastase
o Body: Bon Vital, Bio Freeze
o Skin: Rhonda Allison, Vivier, Skin Medica, iSClinical, mio
o Nails: Spa Rituals, CND
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