Support Coordinator
Professional Assist Corporation - Golden, CO 80401
We are Professional Assist Corporation (PAC)—a group of national associations serving the following beauty and wellness professionals:
- Associated Bodywork & Massage Professionals (ABMP), the nation's largest professional association for massage therapists and bodyworkers
- Associated Skin Care Professionals (ASCP), the nation's only association of its kind for estheticians
- Associated Hair Professionals (AHP), our association for hair stylists and barbers
- Associated Nail Professionals (ANP), our newest association serving nail professionals
Support Coordinator
- If you love helping people, have a good eye for detail, and a strong work ethic, this is the job for you! We are looking for an efficient data-entry specialist with excellent written communication skills to fill a key support role on our fun, informal Customer Service team.
Responsibilities:
We are a team of 10 Membership Coordinators providing support to more than 90,000 beauty and wellness industry professionals across the country. We are their professional lifeline. As a Support Coordinator, you would provide a key role in the daily operations of our team, including:
- Responding to member emails
- Processing returned mail
- Distributing voice mails throughout the department
- Process membership applications and renewals as necessary
- Assisting with data clean-up projects as necessary
- Maintaining data integrity in the membership database (netFORUM)
- Successfully leaving note audit trails on all files
- Assisting other departments within the company with data-entry projects as necessary
Required Qualifications:
- Proven data entry experience
- Excellent customer service and interpersonal skills
- Excellent written communication skills and email etiquette
- Attention to detail
- Open attitude toward changes in environment and procedures
- Comfort with and experience using computers and web-based programs; experience with Microsoft Office Suite including Excel, Word, and Outlook.
- Personal commitment to individual and team performance
- Ability to communicate clearly about PAC member benefits
- Familiarity with netFORUM databases a plus!
Our office is right off I-70 in Genesee, just west of Golden. We're looking for a talented person to join our informal, fun, busy team.
Job Type: Full-time
Job Location:
Required education:
- High school or equivalent
Required experience:
- Customer Service: 1 year
- Data Entry: 1 year
» Apply Now
Please review all application instructions before applying to Professional Assist Corporation.
|
Comments
Post a Comment