Customer Support Specialist
Mychelle Dermacuticals - Louisville, CO
$13 an hour
MyChelle is Hiring for their Customer Care Team Louisville, COThe pioneer and authority in advanced, bioactive skin care, MyChelle transformed the natural beauty industry by being the first to use anti-aging peptides, plant stem cells, and clinically proven dermatological ingredients.Since our founding in 2000 in Colorado, we have always valued our partnerships- people, places and planet. Our sustainable and eco-friendly manufacturing practices support a full line of highly effective, targeted treatments including cleansers, exfoliators, serums, moisturizers and sun protection. To learn more about MyChelle go to www.mychelle.com.We are seeking outgoing individuals with skin care knowledge who are smart, responsible, and motivated to provide customer support to our retail consumers and wholesale customers at our facility in Louisville.
Duties include but are not limited to:
  • Order processing from wholesale and retail customers
  • Answer incoming phone calls / Make outbound phone calls
  • Communicate with consumers via phone, email and live chat
  • Learn about extensive product line to provide recommendations
  • Educate customers about skin care and recommend skin care products
  • Conduct "Ask our Esthetician" consultations
  • Responsible for maintaining a timely and accurate schedule
  • Report daily activity to appropriate personnel
Requirements:
  • High level of follow-up, availability and responsiveness
  • Customer service experience with strong interpersonal and communication
skills, both written and verbal, to be able to communicate effectively with
clients, management and staff
  • Professional attitude, cheerful, dependable, self-starter, quick learner
  • Collaborative team player willing to take direction as well as have initiative to complete tasks
  • High level of organizational skills
  • Time management skills
  • Experience in natural skin care sales, wellness and beauty a plus
Physical Demands/Working Conditions:
  • Must have valid Driver's License
  • Must have reliable transportation * Ability to stand and sit for long periods of time
  • 10% local travel may be required
To be considered for this exciting opportunity, email your cover letter and resume.
Please include the following in the subject line of the email: "MyChelle Customer Support".
Please NO phone calls and NO walk-ins. Reply by email only.
Job Type: Full-time
Salary: $13.00 /hour
Local candidates only:
  • Louisville, CO
Required experience:
  • Customer service experience: 1 year

» Apply Now
Please review all application instructions before applying to Mychelle Dermacuticals.

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