Support Coordinator
Professional Assist Corporation - Golden, CO 80401
We are Professional Assist Corporation (PAC)—a group of national associations serving the following beauty and wellness professionals:
  • Associated Bodywork & Massage Professionals (ABMP), the nation's largest professional association for massage therapists and bodyworkers
  • Associated Skin Care Professionals (ASCP), the nation's only association of its kind for estheticians
  • Associated Hair Professionals (AHP), our association for hair stylists and barbers
  • Associated Nail Professionals (ANP), our newest association serving nail professionals
Support Coordinator
  • If you love helping people, have a good eye for detail, and a strong work ethic, this is the job for you! We are looking for an efficient data-entry specialist with excellent written communication skills to fill a key support role on our fun, informal Customer Service team.
Responsibilities: 
We are a team of 10 Membership Coordinators providing support to more than 90,000 beauty and wellness industry professionals across the country. We are their professional lifeline. As a Support Coordinator, you would provide a key role in the daily operations of our team, including:
  • Responding to member emails
  • Processing returned mail
  • Distributing voice mails throughout the department
  • Process membership applications and renewals as necessary
  • Assisting with data clean-up projects as necessary
  • Maintaining data integrity in the membership database (netFORUM)
  • Successfully leaving note audit trails on all files
  • Assisting other departments within the company with data-entry projects as necessary
Required Qualifications: 
  • Proven data entry experience
  • Excellent customer service and interpersonal skills
  • Excellent written communication skills and email etiquette
  • Attention to detail
  • Open attitude toward changes in environment and procedures
  • Comfort with and experience using computers and web-based programs; experience with Microsoft Office Suite including Excel, Word, and Outlook.
  • Personal commitment to individual and team performance
  • Ability to communicate clearly about PAC member benefits
  • Familiarity with netFORUM databases a plus!
Our office is right off I-70 in Genesee, just west of Golden. We're looking for a talented person to join our informal, fun, busy team.
Job Type: Full-time
Job Location:
  • Golden, CO 80401
Required education:
  • High school or equivalent
Required experience:
  • Customer Service: 1 year
  • Data Entry: 1 year

2 days ago -  save job
» Apply Now
Please review all application instructions before applying to Professional Assist Corporation.

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