Spa Esthetician (On-Call/Variable Shifts)
PropertyInverness Hotel & Conference Center
Company IntroductionDestination Hotels & Resorts began in 1972 with the development and management of condominium resorts. Since then, we have grown to become consistently ranked as one of the top ten hospitality & property management companies in the country (ranked by Hotel Business Magazine) with more than 9,300 employees, over 9,600 hotel rooms and condominium units, and more than $2.2 billion in assets under management. We are a wholly owned subsidiary of Los Angeles-based Lowe Enterprises, a privately-held, national real estate organization active in commercial and hospitality property management investment, and development. Since its inception, Lowe has been responsible for more than $16 billion in assets nationwide.
Destination Hotels & Resorts fosters a creative, entrepreneurial and energetic work environment where people come to work and have the opportunity to make personal contributions to the business in which they work. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization, while accepting full responsibility and accountability. Your role will be integral to the success of meeting our clients’ expectations and the continued growth of the company. We strive to create a work place culture that values family, work life balance, and community. We help develop our associates and provide support for them to be professionally successful and to have future growth opportunities predicated on that success.
Property IntroductionComfort and gracious hospitality define Denver's most relaxing Four-Diamond conference center resort hotel, Inverness Hotel and Conference Center. Guest rooms with spectacular views, a PGA championship golf course, a rejuvenating spa, expansive fitness center and award-winning restaurants complete the experience at this Denver, Colorado vacation destination. Featuring a rare combination of upscale accommodations in Colorado, resort amenities and comprehensive conference facilities, Denver's premier conference center resort surrounds guests in signature Rocky Mountain comfort. Guests of The Inverness Hotel and Conference Center enjoy exquisite cuisine at five dining and entertainment venues, emerald fairways on a par-70 golf course, rejuvenating treatments in The Spa, dynamic conference facilities and award-winning recreational amenities.
Job Description
General Purpose:
To provide an exceptional spa experience that exceeds the expectations of our guests.  Provide a professional skin care treatment, which includes a home regimen of personal skincare including products to use.  The Esthetician technician will perform facial/massage treatments as well as conduct and recommend individualized skin care treatments for guests.
Essential Duties/Responsibilities:

  • Provide a professional skin care treatment to every guest that utilizes the spa. 
  • Follow all procedures and guidelines in performing skincare and hair removal services. I.e., follow guidelines regarding proper sterilization of equipment, adhere to draping policy, refer guests with medical problems to their physician or dermatologist, conduct a pre-screening of clients for contraindications, and adhere to time length and treatment protocols when performing treatments. 
  • Promote a regimen program to clients, by which they can realize the maximum benefit from their skincare treatments. 
  • Hearing and visual ability to observe and detect signs of emergency situations.
 Other Duties/Responsibilities:

  • Assist in the cleanliness and maintenance of the spa. 
  • Assist as needed at the Spa concierge desk. 
  • Attend department and property meetings. 
  • Pro-actively identify potential guest issues. 
  • Monitor guest satisfaction processes, and responds to guest concerns, and inquiries. 
  • Continue training in new techniques and products. 
  • Responsible for organization of all product/equipment in individual workstations. 
  • Perform various types of facials and body treatments. 
  • Proficiency in all components of massage and facials. 
  • Prepare and maintain treatment area supplies daily. 
  • Ensure the privacy of each guest. 
  • Attend departmental staff meetings as requested. 
  • Conduct tours of the facility as needed, to ensure a pleasant visit of each guest. 
  • Maintain consistent spa inventory and order supplies as needed. 
  • Promote and sell massage and body products. 
  • Attend product knowledge training as required.
Associate is held accountable for all duties of this job.
Required QualificationsJob Qualifications:
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge:
Minimum of one year of experience in a high quality Spa is necessary for success in this role.  Successful candidates must be proficient in all facets of proper skincare. I.e., anatomy, physiology, chemistry, masks, packs, cleansing, massage, and superfluous hair removal. 
Skills:

  • Excellent communication skills – both verbal and written required 
  • Excellent organization and time management skills 
  • Good interpersonal skills required 
  • Excellent listening skills required
 Abilities:

  • Ability to maintain a positive attitude 
  • Ability to work with little or no supervision 
  • Ability to access and accurately input information using a moderately complex computer system. 
  • Must be able to work well in a team environment 
  • Must be adaptable and flexible 
  • Must be able to remain calm and professional under stress 
  • Must be able to make decisions, possess good judgment 
  • Must be able to communicate verbally and in writing in English. 
  • Must be able to lift, push, and pull a minimum of 25 lbs. 
  • Must be able to stand/walk up to 4-6 hours per day. 
  • Must be able to effectively deal with internal & external guests, some of whom will require levels of patience, tact and diplomacy to defuse anger, collect factual information and resolve conflict. 
  • Must be able to work variable shifts: AM 9am - 3pm and PM 3pm - 8pm 
  • Must be able to work 7 days a week, days off: TBD 
  • Must pass background check.
Education or Formal Training:

  • High school graduate or GED 
  • College degree preferred 
  • Industry certifications a plus 
  • Valid CO state cosmetology license
CityEnglewood
StateColorado
Job TypeOn Call
Type of PositionHourly Position
Salary%25 Comm.

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