***FEATURED EMPLOYER*** Spa Manager

Spa Manager
Hand & Stone Massage and Facial Spa - Littleton, CO
Spa Manager- Hand and Stone Spa - Littleton - Littleton, CO
Supervisory Responsibility: 
Supervises all spa staff including lead massage therapists, massage therapists, lead estheticians, estheticians, spa associates and assistant manager(s).
Position Summary: 
This position is responsible for the management of the daily operations of the franchise and performance of the business. The Spa Manager must perform all the duties listed below; in addition, the Spa Manager will perform the duties and responsibilities of the Spa Associate when necessary.
Essential Functions: 
  • Cultivates sales performance of the spa and spa associates.
  • Develops and implement budgets.
  • Assesses the performance of the spa against goals and plans.
  • Ensures the spa is on track to meet financial goals.
  • Makes crucial business decisions.
  • Completely understands and is responsible for all aspects of daily operations.  Maintains a sense of the “big picture.”  Performs and/or oversees front-desk duties.
  • Ensures all operations are in full compliance with local health and safety codes or other local agency codes.
  • Implements and monitors workplace safety.
  • Monitors sales, costs, and profits.
  • Ensures client services are being carried out and completed in a professional, correct, and efficient manner.
  • Generates all required reports accurately and on time.
  • Monitors quality control in all aspects of operation.
  • Practices excellent client service and ensures employees are doing the same
  • Solves client issues
  • Fulfills franchise-reporting requirements.
  • Develops marketing strategies to build the Hand and Stone Massage and Facial Spa business.
  • Communicates regularly with the franchisor and other franchisees.
  • Hires, trains, evaluates, and disciplines employees.
Spa Manager Job Description
  • Performs verbal interview of Massage Therapists and Estheticians
  • Performs administrative duties
  • Performs and/or oversees regular inventory procedures.
  • Orders supplies/products/equipment from vendors.
  • Implements strategies for ensuring loss prevention.
  • Creates a schedule on a regular basis that is responsive to the sales/service levels.
  • Performs any other job functions as necessary to ensure continued smooth operation of the business.
  • Basic maintenance and cleaning.
  • Calculates and submits payroll
  • Develops grassroots networking with neighborhood
Minimum Education and Experience: 
  • Bachelor’s degree in hospitality, management or related field preferred
  • 3-5 years’ supervisor or manager experience preferred
  • 3-5 years’ experience working in a spa environment preferred
  • Equivalent combination including internal experience
Working Conditions: 
  • While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions.
  • Must be able to sit for extended periods of time while maintaining focus.
  • PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 40 pounds (100 pounds with assistance)
Job Type: Full-time

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Please review all application instructions before applying to Hand & Stone Massage and Facial Spa.

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