Customer Service Representative
MyChelle Dermaceuticals - Louisville, CO
MyChelle Dermaceuticals Customer Care
Duties include but are not limited to:
  • Order processing from wholesale and retail customers
  • Answer incoming phone calls / Make outbound phone calls
  • Communicate with consumers via phone, email and live chat
  • Learn about extensive product line to provide recommendations
  • Educate customers about skin care and recommend skin care products
  • Conduct "Ask our Esthetician" consultations
  • Responsible for maintaining a timely and accurate schedule
  • Report daily activity to appropriate personnel
Requirements:
  • High level of follow-up, availability and responsiveness
  • Customer service experience with strong interpersonal and communication skills, both written and verbal, to be able to communicate effectively with clients, management and staff
  • Professional attitude, cheerful, dependable, self-starter, quick learner
  • Collaborative team player willing to take direction as well as have initiative to complete tasks
  • High level of organizational skills
  • Time management skills
  • Experience in natural skin care sales, wellness and beauty a plus
Job Type: Full-time
Required experience:
  • Customer service and order entry: 1 year
Required education:
  • High school or equivalent

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