Inside Sales Consultant

Sales   Denver, Colorado

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Description

Glo’s Inside Sales Consultants drive sales growth across the country from our Denver, Colorado corporate office.  These territories include “white space” territories in areas of the country where no outside Business Consultant is assigned, and also vacant territories where a Business Consultant may be out on leave or where we are searching for a new consultant.  This role involves developing great relationships with customers, actively growing existing account sales, and prospecting new accounts in your territories. 

Essential duties of the Inside Sales Consultant:

• Actively maintain existing client accounts: create sales forecasts and territory analysis; conduct regular business meetings via phone with active accounts; meet outbound call metrics, reach and frequency metrics, and other call cycle requirements; collaborate with clients to create actionable business plans resulting in revenue generation for them and Glo; provide excellent customer service via email and phone to address account needs; maintain detailed sales notes in SAND; ensure thorough communication for business continuity where an outside Business Consultant will be transitioning back into the territory; work with Regional Managers to maintain performance of vacant territories and individual account needs.
• Drive growth by adding new accounts: profile prospects throughout “white space” territories; develop a robust pipeline of leads; educate and market to prospects on Glo’s products; and convert leads into customers through follow-up calls, strong persuasion and communication skills, and a collaborative, consultative approach.
• Support sales growth in other areas: provide assistance on other sales-related projects as needed; help with Customer Service call overflow as needed, demonstrating excellent phone and e-mail communication skills and a professional demeanor.
• Positively represent the Glo Skin Beauty brand: execute job duties with a friendly demeanor and cooperative attitude; share your passion for our skin and beauty products with enthusiasm; ensure a strong working knowledge of our full product portfolio; demonstrate continuous personal development by being open and receptive to manager coaching and customer feedback; communicate clearly and respond to customers in a timely and professional manner both via phone and e-mail.

Other duties:

• Assist where needed with miscellaneous sales, customer service, and administrative duties
• Travel may be required for sales-related activity such as customer visits or sales meetings

Qualifications:

• Demonstrated success in a sales role using a consultative, needs-based selling approach
• 2+ years of B2B sales experience (inside or outside)
• Outstanding verbal and written communication skills
• Ability to independently manage work to expectations and self-direct sales call cycles with a sense of urgency
• Demonstrated adeptness in social and business settings, maintaining poise and professionalism under stressful situations
• Expertise in Microsoft Office products and a CRM system (e.g. Salesforce)
• Professional experience in the beauty industry strongly preferred, licensed esthetician preferred
• Bachelor’s degree preferred
• Must have a clear driving record per our Motor Vehicle Record policy in order to rent a car as needed if travel is required

Working Conditions:

• Sitting for long periods at a time at a desk using a computer and telephone
• Physical activities include handling products, carrying boxes or files, listening and speaking with customers
• Potential for travel outside of the Denver office
• Availability for potential overtime hours
• Full-time role with a standard 40 hour workweek

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