Spa Manager
Hand and Stone Massage and Facial Spa - Cherry Creek - Denver, CO 80206
Hand and Stone Massage and Facial Spa - Cherry Creek - Denver, CO 80206
$37,000 a year
Spa Manager Position Summary: This position is responsible for the management of the daily operations of a high performing and fast growing spa in the highest demographic area in Colorado. The Spa Manager must perform all the duties listed below; in addition, the Spa Manager will perform the duties and responsibilities of the Spa Associate when necessary.
Spa Manager Essential Functions:
Closes membership sales over 25% and leads spa associates to do the same.
Assesses the performance of the spa against goals and plans.
Performs and/or oversees front-desk duties.
Implements and monitors workplace safety.
Processes membership changes such as suspends, freezes, and cancellations
Ensures client services are being carried out and completed in a professional, correct, and efficient manner.
Manages business donations
Generates all required reports accurately and on time.
Monitors quality control in all aspects of operation.
Practices excellent client service and ensures employees are doing the same
Solves client issues
Assists with franchise-reporting requirements.
Assists with hiring, training, evaluating, and disciplining employees.
Assists with verbal interview of Massage Therapists and Estheticians.
Performs administrative duties.
Performs and/or oversees regular inventory procedures.
Implements strategies for ensuring loss prevention.
Creates a schedule on a regular basis that is responsive to the sales/service levels.
Performs any other job functions as necessary to ensure continued smooth operation of the business.
Basic maintenance and cleaning.
Spa Manager Minimum Education and Experience:
Bachelor’s degree in hospitality, management or related field preferred
Supervisor or manager experience preferred
Experience working in a spa environment preferred
Equivalent combination including internal experience
Spa Manager Working Conditions:
While performing the duties of this job, the employee is regularly required to perform grasping, talking,hearing, seeing and repetitive motions.
Must be able to sit for extended periods of time while maintaining focus.
PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 40 pounds (100 pounds with assistance)
Job Type: Full-time
Salary: $37,000.00 /year
Required education:
Required experience:
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Please review all application instructions before applying to Hand and Stone Massage and Facial Spa - Cherry Creek.
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