| Overview Responsibilities As an Assistant Manager at this franchised Massage Envy location, * you’re responsible for the successful operations of the franchised location. Essential responsibilities include: Overseeing and managing daily operations of the franchised location, ensuring that excellent service is consistently delivered to members and guests. Assisting Business Manager, Director of Operations and Franchise Owner in setting and achieving membership and retail sales and profitability goals and partnering with franchise owner to regularly monitor progress against goals. Managing staff and training, monitoring, and coaching the performance of sales associates. Establishing and monitoring staff work schedules and managing human resource functions, where assigned, including interviewing, hiring, training, performance evaluation, conducting staff meetings, resolving concerns and disputes, payroll processing, disciplining and terminating employees as well as all associated recordkeeping. Managing key business operations including inventory, bank deposits, marketing, etc. Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy. Qualifications Qualified candidates will: Education, Skills and Training: Have a college degree (preferred). Have previous management, marketing, and sales experience within a service or retail industry. Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff. Exhibit proficiency in establishing membership and retail sales goals and interpreting progress and trends in sales reports. Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state licensing laws and regulations related to general business operations and licensure of massage therapists and estheticians. Communications and Personal Interactions Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, franchise owners, and regional developers. Be ableto communicate information to franchise owner and other individuals in the Massage Envy franchise network. Possess excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture. Maintain client confidentiality. https://www.indeed.com/viewjob?jk=dce902be03d75966&tk=1c6v6fqi0aeqaf3i&from=serp&vjs=3 ________________________________________________________________________________________________ * Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location. |
Licensed Esthetician Massage Envy - Highlands Ranch, CO Full-time, Part-time, Commission A Little About Us: Massage Envy Spa: More of a culture than a company. Like you, we want to make a difference in people’s lives. Massage Envy Spa is the nations leader in providing therapeutic massage and facial services. We welcome seasoned Estheticians and talented new graduates who love what they do and value the opportunity to continue to improve their practice in a busy and supportive environment. Qualified candidates must be capable of performing facial sessions, Chemical Peels and Microderm Infusion services in which the quality of touch, technique, and draping is safe and professional and home care product is recommended. Working as an employee instead of an independent contractor means that Murad and PCA Skin care products, tables, linens, scheduling, and advertising are taken care of so that you can focus on what you love: building solid relationship...
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