Aesthetic Professional (Esthetician)
Ideal Image is North America’s #1 Skin, Face and Body MedSpa for non-invasive aesthetic services that help you look and feel your best. Our goal is to help our clients achieve life changing results, whether it’s getting rid of unwanted hair, to prevent or address the signs of aging with healthier, more youthful skin, or to improve your body shape. Being a part of the team gives you the opportunity to watch our clients change their lives for the better. All services are safe, effective, FDA cleared procedures that are tested in our research and development center.
Responsibilities
We are seeking an Aesthetics Professional (Esthetician) to add to our team of skin, face and body experts. This individual will help to strengthen our skin and face business by interacting with clients to deliver personalized skin care regimens based on client needs. The role will sell medical services, products and facial services as well as perform professional grade facial treatments in accordance with established treatment protocols, scope of practice, organizational policies and procedures, and all other governing standards. The role will also drive clinic facial and product sales to hit monthly targets. Responsible for following up with clients to renew their interest in service offerings, schedule future appointments and build their book of business.
Essential functions include, but are not limited to, the following:
- Promotion and sale of services, skin care products and packages.
- Provide skin care consultations for clients, bringing the element of personalized treatment plans and recommendations to life where appropriate.
- Administer facial treatments and other skin care services in accordance with Ideal Image policies and procedures.
- Establish and maintain rapport with clients in order to ensure overall customer service and satisfaction of clients.
- Evaluate client’s suitability for facials and perform treatments that same day.
- Comprehensive knowledge of all service offerings.
- Pursue opportunities to educate clients on additional services and our product line.
- Educate clients on all treatment processes including pre and post-treatment care guidelines.
- Maintain cleanliness and appearance of treatment rooms between each client.
- Annotate and post appropriate information and maintain accurate client treatment records/data in the client’s medical chart.
- Sustain proficiency through continuous education and trainings.
- Collaborate with sales and ops teams to drive facial and product sales to achieve monthly clinic targets based on metrics set by the company.
- Participates in local marketing and networking events.
- Builds self-generated client base.
- Travel between clinics, as necessary.
- Inventory control, ordering and restocking of products and supplies.
- Other duties as assigned.
Behavioral Competencies
- Client focused –effectively meets client needs; develops and sustains positive and productive client relationships; and takes responsibility for client satisfaction and loyalty.
- Builds trust – Interacts with others in a way that gives them confidence in one's intentions and those of the organization.
- Influencing others and facilitating decisions – Uses appropriate interpersonal styles and communication methods to gain acceptance of products, service, or ideas from prospects and clients.
- Collaboration and partnering – Identifies opportunities and takes action to build relationships between individuals, teams, departments, units, or organizations to help achieve business goals.
- Decision Making – Identifies and understands issues, problems, and opportunities; comparing data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consquences.
Qualifications
- Licensed Esthetician and in good standing with the state regulatory board.
- Minimum 3 years’ of Esthetician experience in relevant industry; facials with electrical technologies preferred.
- Experience performing Microdermabrasion, Dermaplaning, Hydrafacials, and CoolSculpting preferred.
- High volume sales experience preferred
- Ability to work flexible days and hours, including weekends
- Proficient with personal computers and contemporary software applications (MS Office Suite, Salesforce etc.)
- Proven track record of exceeding revenue and profit targets.
- Must be a self-starter
- Exceptional teamwork skills.
- Maintains professional appearance and demeanor at all times.
- Compelling interpersonal and communications skills, strong ability to influence/ build rapport
- Maintains professional appearance and demeanor at all times
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